Terms of sale
Last updated: 9 November 2026.
1. Seller
Victor Ryon, sole trader (EI), trading as “Capsule”, SIREN 983 641 713, editions.capsule@gmail.com. These terms apply to sales to consumers on shop-capsule.com.
2. Products and prices
The features and price of each Capsule are shown on its product page. Prices are in euros, delivery included, VAT not applicable (art. 293 B of the French Tax Code). The price that applies is the one displayed when you order.
3. Order and payment
You confirm your order and pay online. The contract is formed when we confirm the order by email. Payment is due at the time of the order, through our payment provider. We do not store your card number.
4. Production
Capsule Baby and Capsule Year: the book is produced at the end of a 12-month reference period. Capsule Family and Make your own Capsule: the book is produced once your answers are complete.
5. Delivery
Delivery within the European Union, shipping included. The book is shipped within 7 working days of your approval, then delivered within 5 working days in France and 10 working days in the rest of the European Union.
6. Gifts
The gift voucher has no expiry date. The recipient activates their own Capsule.
7. Right of withdrawal
Your Capsule is a personalised book, made from your content and to your instructions. The 14-day right of withdrawal therefore does not apply (art. L221-28, 3° of the French Consumer Code). By placing your order, you acknowledge and accept this exception.
Goodwill gesture: as long as production has not started, you can ask for a full refund within 14 days of your order. Production starts as soon as we receive your first content or the gift box is shipped. After that, we refund up to €30 if you no longer want the book. Write to editions.capsule@gmail.com with your order number.
8. Legal guarantees
You benefit from the legal guarantee of conformity (art. L217-3 et seq. of the French Consumer Code), which runs for 2 years from delivery, and from the guarantee against hidden defects (art. 1641 et seq. of the French Civil Code).
9. Customer service and mediation
Write to us at editions.capsule@gmail.com. We reply within 48 working hours.